Analytics

Analytics live per-property at Property → Analytics. They're privacy-respecting: no third-party trackers, no cookies, no fingerprinting.

What you'll see

• Total visits — distinct guest sessions over the lifetime of the property.
• 7-day sparkline — daily visit volume for the past week.
• Recent sessions — first-seen time, device hint (iOS / Android / desktop), and the SMBcrm contact ID if the guest is linked to your CRM.

How a "visit" is counted

A visit is a unique guest session: when a phone lands on your guide we set a long-lived first-party cookie that ties subsequent page loads to the same session. So one guest opening the guide three times during their stay = one visit, not three.

What we deliberately don't track

• Names, emails, IP addresses (we drop them at the edge after rate-limiting).
• What guests tap on after scrolling. The page is one URL.
• Cross-property tracking. Each property session is isolated.

Pairing with SMBcrm

If SMBcrm is connected, the analytics table shows the contact ID for guests we matched. Click through to open the contact in SMBcrm. See SMBcrm integration for how matching works.